消费者 (xiāo fèi zhě): コンシューマー

As online shopping becomes more convenient, consumers can buy products from all over the country without leaving home, but they are also more likely to make impulsive purchases, so it's best to think carefully about whether you really need something before buying it.

This restaurant was complained about by consumers for using ingredients that were not fresh. After an investigation, the relevant authorities required it to suspend business for one month for rectification and to apologize to the public.

In supermarkets, consumers have the right to know the origin and ingredients of products. If they find that the information on the label is untrue, they can report it to the relevant authorities.

In order to improve consumer satisfaction, this company not only extended the return period but also increased the number of online customer service representatives, so that customers can get help faster when they encounter problems.

March 15th every year is International Consumer Rights Day. Many places hold activities to teach people how to distinguish genuine products from fake ones and how to protect their legitimate rights and interests.